Questions, answered.
Everything people ask us before their first night with Flexacare.
Still stuck? Email support@flexacareus.com and we will get back to you within one business day.
Before you start
Is mouth taping safe?
For most healthy adults, yes. Flexacare uses a breathable rayon nonwoven backing and a gentle, medical-grade adhesive, so you can still talk, cough and yawn while wearing it. If you have nasal congestion, sleep apnea, severe allergies, or any condition that affects your breathing, speak with your doctor before you start. Full detail is on our Medical Disclaimer page.
Can I use it if I am new to mouth taping?
Yes, and it helps to ease in. Wear a strip for twenty minutes while you read or watch something before bed, so you learn how it feels while you are still awake. Most people are comfortable sleeping in it by the second or third night.
Is it safe for children?
Flexacare is made for adults. We do not recommend mouth taping for children.
The product
How many strips are in a pack?
35 strips, which is a full five weeks of nights. One strip per night is all you need.
What is the difference between Charcoal and Blush?
Only the colour. The strip, the adhesive and the 35-night count are identical. Pick whichever you prefer, or take one of each.
Will it stay on with a beard or mustache?
Yes. The adhesive is designed to hold against facial hair through the night and then release without the sting. Lift it slowly from one corner in the morning and it comes away clean.
Does it hurt to take off?
It should not. Flexacare is engineered to grip your skin firmly enough to stay put while you sleep and gently enough to remove without pulling. If your skin is sensitive, remove it slowly and try applying a little lip balm before bed.
Where is Flexacare made?
Designed in the USA and manufactured in China to our specification.
Using it
What if my nose is blocked?
Skip it that night. Mouth taping only works when you can breathe comfortably through your nose. If you are congested from a cold or allergies, wait until it clears.
How long before I notice a difference?
Many people notice a less dry mouth on the very first morning. Some couples find nights are quieter within the first week, and the difference in how rested you feel tends to build over two to three weeks.
Orders & returns
How long does shipping take?
Orders leave our facility within 1–2 business days. Standard delivery within the United States is 3–7 business days, and shipping is free on orders over $35. See the Shipping Policy for the full terms.
What is your returns policy?
Every order is covered by our 30-night guarantee. Try it for a month, and if it is not for you, email support@flexacareus.com and we will refund you in full. The Refund & Returns Policy has the detail.
Can I cancel my subscription anytime?
Yes, at any time, with no minimum term and no cancellation fee. Email support@flexacareus.com and we will cancel your next order. We reply within one business day.